Reference:

M. Nickles, M. Rovatsos, W. Brauer, and G. Weiß. Communication systems: A unified model of socially intelligent systems. In K. Fischer and M. Florian, editors, Socionics, Lecture Notes in Artificial Intelligence. Springer-Verlag, 2005. Invited paper.

Suggested BibTeX entry:

@inproceedings{NRBW04b,
    author = {M. Nickles and M. Rovatsos and W. Brauer and G. Wei{\ss}},
    booktitle = {Socionics},
    editor = {K.~Fischer and M.~Florian},
    note = {Invited paper},
    publisher = {Springer-Verlag},
    series = {Lecture Notes in Artificial Intelligence},
    title = {Communication systems: {A} Unified Model of Socially Intelligent Systems},
    year = {2005}
}